Never miss a lead again
Visitors get instant answers from your FAQ or AI chat. When they’re ready, the lead form captures name, phone, and job details — straight to your dashboard.
Built for Hull & UK local businesses
Turn website visitors into booked jobs — without hiring more staff
Kaky Support AI is a modular platform: AI chat, FAQ knowledge base, lead capture, invoicing, and one consistent business identity — on your site in minutes.
- Setup in under a day
- No code required for embed
- UK-focused support
- GDPR-ready data handling
Trusted by trades, taxis, restaurants, salons & SMEs across Yorkshire
yourbusiness.co.uk
Your website content
K
Kaky Support AI
Online · Typically replies instantly
Do you cover HU3 for emergency callouts?
Yes — we cover HU1–HU9. Leave your number and we'll confirm availability.
Why local businesses choose Kaky
Stop losing enquiries after hours. Capture, answer, and follow up from one platform.
Look professional on every touchpoint
Business Identity keeps your logo, company details, and support email consistent on the widget, PDF invoices, and customer emails.
One script, full platform
Add a single embed to WordPress, Wix, or any site. Modules activate as you grow — start with FAQ + leads, add invoicing when you need it.
Built for busy owners
No enterprise complexity. Manage FAQs, conversations, and leads from a clean admin — designed for teams of 1–20 people.
Lower support load
Repeat questions (“opening hours”, “areas you cover”, “pricing”) are answered automatically so your team focuses on closing jobs.
Invoice without switching tools
Create professional PDF invoices using the same company profile — prefix HUL, KAK, or your brand code. No re-typing addresses.
Everything you need to sell and support — modular
Start with what hurts most. Add modules when you’re ready. No rip-and-replace.
Platform modules work together: update your logo once → widget, invoices, and lead emails update everywhere.
AI Website Chat
Coming in v2 · FAQ live todayIntelligent chat trained on your business knowledge. Today: smart FAQ keyword search; tomorrow: AI answers with human handoff.
FAQ Knowledge Base
LiveOrganise answers by audience — guest, customer, seller. Visitors search before they call. You edit content in minutes.
Lead Capture
LiveContact form built into the widget when FAQ doesn’t match. Every submission logged with company context from Business Identity.
Invoicing
LiveProfessional invoices and PDF export. Numbering, VAT, and company block pulled automatically from your profile.
Business Identity
LiveSingle source of truth: logo, address, VAT, support email. Powers widget branding, leads, and documents.
Website Widget
LiveFloating chat on any website. Mobile-first, custom colours, secure embed key. One line of code.
Customer Conversations
LiveSee every chat session and message. Understand what customers ask before you call them back.
Live demo
Try Kaky Support AI on this page
The chat button (bottom-right) is the real Hull Online widget. Use the flows below — leads and conversations are stored under sites/hull-online in admin.
AI Chat
Intelligent FAQ search answers pricing and product questions from your knowledge base.
FAQ knowledge base
Category-aware FAQs for guest, customer, and seller journeys.
Lead capture
Callback and demo requests stored in Firestore — visible in admin within seconds.
Contact collection
Name, email, and message when the bot cannot match an answer.
Messaging
Full conversation history per session for follow-up.
Invoicing
PDF invoices from Business Identity — demo preview below.
Tip: open the widget manually anytime — same embed used across the marketing site.
See Kaky on your website — not on a slide deck
15-minute demo. We use your real FAQs and branding.
Live on your website in three steps
Most businesses are up the same day.
- 01
Book your demo
We learn your business type, common customer questions, and which modules you need first (FAQ, leads, invoicing).
- 02
We configure your platform
Business Identity, FAQ categories, embed key, and optional invoice prefix (e.g. HUL). You get admin access and a test page.
- 03
Paste one script on your site
Add the widget to hullonline.co.uk or your own domain. Leads and conversations flow into your dashboard immediately.
Built for the businesses that keep Hull moving
Same platform, tuned for how your customers actually contact you.
Tradespeople
Plumbers, electricians, builders
- Challenge
- Missed calls while on site
- With Kaky
- Capture job details and postcode 24/7
Taxi companies
Private hire & fleet operators
- Challenge
- Repeat booking questions
- With Kaky
- FAQ for areas, fares, accounts; leads for corporate
Restaurants & takeaways
Dine-in, delivery, catering
- Challenge
- Phone lines busy at peak
- With Kaky
- Hours, allergens, booking requests without hold music
Salons & beauty
Hair, nails, aesthetics
- Challenge
- DMs and missed web forms
- With Kaky
- Service menu FAQs + appointment lead capture
Local retail
Shops, showrooms, services
- Challenge
- Website traffic that doesn’t convert
- With Kaky
- Widget answers stock, delivery, returns — then captures email
SMEs & professional services
Accountants, agencies, clinics
- Challenge
- Scattered tools and brand inconsistency
- With Kaky
- One identity layer + support + invoicing
Simple pricing that grows with you
No hidden per-seat surprises. Pay for the modules you use.
All plans include hosting of the widget loader, admin access, and UK-based onboarding support.
Starter
£49/ month
Perfect for solo trades and small shops getting off the phone treadmill.
- Website Widget
- FAQ Knowledge Base
- Lead Capture
- Business Identity
- Customer Conversations
- 1 site · 500 conversations/mo
Growth
£99/ month
For teams that want invoicing and higher volume without enterprise bloat.
- Everything in Starter
- Invoicing + PDF export
- Priority email support
- 3 FAQ categories
- 3 sites · 2,000 conversations/mo
- Custom widget colours
Scale
Custom
Multi-location taxis, restaurant groups, or agencies managing client sites.
- Everything in Growth
- AI Website Chat (v2)
- Multiple admins & sites
- Dedicated onboarding
- SLA & phone support
- Custom invoice prefixes
What business owners say
Placeholder quotes — replace with real customers after pilot.
Placeholder“We stopped losing evening enquiries. The widget pays for itself every time we book one extra job from the website.”
Placeholder“FAQ handles ‘areas you cover’ and ‘account bookings’ so dispatch isn’t answering the same questions all day.”
Placeholder“Invoices match our brand because Identity is set once. No more copying addresses from an old Word doc.”
Frequently asked questions
No. You paste one script tag before </body> on your website — WordPress, Shopify, Wix, or custom HTML. We provide the exact code after onboarding.
Contact us
Tell us your business type and we’ll show you a tailored demo.
- Email
office@hullonline.co.uk - Phone
07958 533376 - Response time
Within one business day
Your competitors answer in seconds. Will you?
Join local businesses using Kaky Support AI to capture more leads from the traffic you already have.